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What are the benefits of using Gavel Auction Software?•Faster sales with real-time bidding and automated payments – Eliminate delays and get paid instantly with our streamlined auction process. •Custom branding for a professional look – Maintain a cohesive, polished brand identity across all auctions. •Seamless bidder registration and verification – Reduce friction for bidders while ensuring only qualified buyers participate. •Mobile first experience for the best bidder engagement – Bidders can participate effortlessly from any mobile device, increasing competition and final sale prices. •Real-time advanced analytics for tracking performance – Gain actionable insights into bidding activity, auction trends, and buyer behavior. •Unmatched payment security with world-class fraud protection – Gavel utilizes Stripe’s industry-leading security, protecting sellers and bidders from fraud, chargebacks, and stolen card data. Our platform supports Google Pay, Apple Pay, and all major credit cards, ensuring seamless and secure transactions. Security costs money—but it’s money well spent to safeguard your business and customers. •Fraud prevention tools to ensure a secure auction environment – With encrypted transactions, advanced fraud detection, and compliance with evolving security standards, Gavel provides enterprise-level protection that lower-cost solutions simply can’t match. By choosing Gavel, you’re not just getting auction software—you’re investing in a secure, scalable, and powerful platform designed to grow with your business.
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What makes Gavel different from other auction platforms?Gavel is designed for auctioneers, liquidators, and sellers who need a seamless, efficient platform. It offers real-time bidding, automated payments, custom branding, and both online and in-person auction capabilities, making it one of the most flexible, user friendly, and powerful auction solutions available. Our clients consistently praise how intuitive and streamlined the platform is, making it easy to list items, manage auctions, and track performance with minimal effort. Real-time bidding, automated payments, and custom branding ensure a smooth experience for both sellers and bidders. Plus, Gavel supports both online and in-person auctions, making it one of the most flexible and powerful auction solutions available.
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What types of auctions does Gavel provide?Gavel supports a variety of auctions, including timed auctions, real-time auctions, liquidation sales, estate sales, charity auctions, and private auctions. Sellers can customize auction settings to match their business model.
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Can I customize my auction branding on Gavel?Absolutely! We handle the customization for you so you can focus on running your auctions. Gavel provides a fully branded experience, including custom logos, colors, and messaging, ensuring a professional and seamless bidder experience. Unlike other platforms that require you to manage branding, we take care of everything—from setting up your custom domain to listing your branded app in the App Store and Google Play. Your auction platform will look and feel like an extension of your business, without the hassle of managing the technical details yourself.
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How much does Gavel cost?Gavel is a cost-effective and competitively priced solution for increasing your revenue. Pricing depends on the auction volume and features required. Gavel offers flexible pricing plans to fit businesses of all sizes, with options for per-auction fees, subscriptions, or enterprise solutions. Contact us for a custom quote.
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What security measures does Gavel have to prevent fraud?Gavel employs multiple layers of security to protect sellers and ensure a safe bidding environment, including: Bidder verification – Ensuring only real, qualified bidders participate. Secure payment processing – Powered by Stripe, a PCI-compliant payment processor that protects against chargebacks and fraudulent transactions. Fraud detection algorithms – Identifying suspicious activity in real time to prevent scams and unauthorized bidding. Admin controls – Giving sellers the ability to restrict access, approve bidders manually, and monitor auction activity. And that’s just the beginning! Gavel also utilizes numerous other security tactics and proactive measures to stay ahead of evolving threats, keeping both sellers and bidders protected at all times.
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How does Gavel handle bidder registration and verification?Bidders can complete a quick and basic registration to browse auctions, but to place a bid, they must enter a valid payment method for verification. This ensures that bidders are real and helps prevent fraudulent activity. However, Gavel's registration process is fully customizable. If sellers prefer, they can use a pre-approved list of bidders and bypass the requirement for a stored payment method. In this case, auto-charging at the end of the auction can be disabled, giving sellers more control over how payments are handled. This flexibility allows auctioneers to choose the best approach for their business—whether prioritizing open access with payment verification or restricting bidding to a trusted, pre-approved group.
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How does Gavel handle invoicing and payment processing?Gavel can automatically generate invoices for winning bidders and processes payments securely. Sellers can set up credit card, ACH, or other payment methods, ensuring a smooth post-auction process.
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What type of closing do Gavel Auctions provide?Gavel supports multiple closing methods, allowing sellers to choose the best approach for their auction: Sequential Closing – Lots close one after another, creating a structured and predictable bidding experience. Simultaneous Closing – All lots close at the same time, creating urgency and fast-paced competition. Overtime Bidding – If a bid is placed in the final minutes, the auction is automatically extended to prevent last-second sniping and encourage competitive bidding. Beyond these standard options, Gavel allows sellers to build their own auction types with custom auction profiles. Whether you need a hybrid closing method, staggered closings, or unique timing rules, Gavel gives you the flexibility to tailor auctions to fit your specific needs.
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What industries benefit most from using Gavel?Gavel is ideal for liquidation, restaurant equipment, wholesale, estate sales, industrial equipment, automotive, real estate, charity auctions, and farm auctions—any business that needs a fast, efficient auction solution.
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Can I use Gavel for charity or fundraising auctions?Gavel is perfect for charity events, fundraisers, and benefit auctions, whether in-person or virtual. Our platform offers real-time bidding, instant notifications, and seamless registration and payment processing to help maximize donations and fundraising success. We also believe in supporting organizations that make a difference, which is why we offer specialized discounted pricing for nonprofits and charitable groups. Our goal is to ensure these organizations have access to powerful, secure, and easy-to-use auction technology without the high costs, so they can focus on their mission while raising as much as possible.
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Can I run private auctions for select buyers?Yes! Gavel allows sellers to host invitation-only auctions, ensuring that only pre-approved buyers can participate.
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Do Gavel auctions provide real-time bidder notifications?Yes! Bidders can get real-time alerts for upcoming auctions, bid updates, outbid notifications, auction closing warnings, and winning confirmations, ensuring an engaging and competitive auction experience.
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Does Gavel support real-time bidding?Yes! Gavel enables real-time competitive bidding, allowing bidders to place instant bids, auto-bids, and participate in real-time auctions in-person or remotely with no delays and no refreshing necessary.
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Does Gavel automatically charge winning bidders?Yes! Gavel ensures seamless payment processing by automatically charging winning bidders at the close of an auction, eliminating delays and manual payment follow-ups. However, Gavel's payment process is fully customizable. If sellers prefer, they can use a pre-approved list of bidders and bypass the requirement for a stored payment method. In this case, auto-charging at the end of the auction can be disabled, giving sellers more control over how payments are handled. This flexibility allows auctioneers to choose the best approach for their business—whether prioritizing open access with payment verification or restricting bidding to a trusted, pre-approved group.
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Can bidders place maximum bids (proxy bidding)?Yes, bidders can set a maximum bid (proxy bidding), and Gavel will automatically place incremental bids on their behalf, ensuring they remain competitive without constant manual bidding.
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Is Gavel mobile-friendly?Yes! Gavel is fully optimized for mobile, ensuring a seamless experience for bidders on both iOS and Android devices. Our dedicated mobile apps, available on the App Store and Google Play, provide a fast, intuitive, and user-friendly interface for browsing auctions, placing bids, and receiving real-time notifications. Gavel delivers a smooth, responsive experience—making it easy to participate in auctions from anywhere.
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Is my customer data secure and who owns it?Yes! Gavel prioritizes data security with encryption, fraud prevention measures, and secure infrastructure to protect both you and your bidders. You own your customer data—we do not sell, share, or monetize it in any way. For payments, Gavel never stores credit card information. All transactions are processed through Stripe, a world-class, PCI-compliant payment processor, ensuring the highest level of security and fraud protection. Additionally, Gavel is built on Google Firebase, a highly secure and scalable cloud platform, providing reliable data storage, authentication, and real-time protection against threats. Our commitment to security means you and your customers can auction with confidence.
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Can I track bidding activity and auction performance?Yes! Gavel provides real-time analytics and reporting, giving you full visibility into bid history, high-bid tracking, auction revenue, and bidder engagement metrics. These insights help sellers optimize their auctions and make data-driven decisions to improve future events. For businesses that require deeper data integration, Gavel offers an API, allowing customers to import auction data into their own platforms or data lakes for advanced analysis. Additionally, our team can assist with custom integrations to ensure a seamless connection between Gavel and your existing systems.
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What kind of support does Gavel offer for auctioneers and sellers?Gavel provides dedicated customer support, training resources, and best practices to ensure sellers run successful auctions with ease.
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How does Gavel help me sell inventory faster?By using real-time bidding, automated payments, targeted marketing assistance, and analytics-driven insights, Gavel helps sellers move inventory efficiently without price negotiation delays.
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